DELIVERY & RETURNS
- I am still open for business but postage dispatch and delivery may be slower than usual, let me know if your order is time sensitive.
- If you order a print larger than A4, or order multiple items, it will take me longer to post as I cannot just drop your parcel in the post box.
- Fabric items will temporarily be packaged in plastic mailing bags instead of the usual cardboard boxes - this is so they will fit in the post box.
- If you would like me to post an item directly to a gift recipient and would like to include a note just add the details at checkout or email them to firstname.lastname@example.org after placing your order.
If your order is placed before 2pm it will be dispatched within 2 working days. You will receive an email when your item has been beautifully packaged and posted.
All orders within the UK are sent via Royal Mail 1st Class. Please allow up to 3 working days for delivery after notification of dispatch.
Orders outside the UK are sent using Royal Mail International Standard. Delivery estimates are up to 5 working days for Europe and 7 working days for the rest of the world (after notification of dispatch).
|COUNTRY||P&P - UP TO £9.99||P&P - £10 AND UP|
If you want to return any items we will be happy to assist (and will pretend you haven’t hurt our feelings)!
We accept returns within 30 days of dispatching your order and the item(s) must be unused.
Your refund will be processed with 14 days of receipt of your parcel, using your original payment method.
As LOAF & BEAR is a small business, you will have to cover the cost of the return postage. Unfortunately we’re not responsible if your parcel is lost in the post, therefore we strongly recommend you use a signed-for service.
Please let us know you’d like to return an item by emailing email@example.com. Ensure you include the order number and item(s) you wish to return.
If you change your mind after placing your order please email firstname.lastname@example.org.
If we have not yet dispatched your order we will cancel it and issue a full refund.